POLICIES AND CONDITIONS
A reservation is CONFIRMED when a payment of the 30% of the contracted services is made. The charge will be based on final rates (including taxes), and the corresponding invoice will be issued.
For reservations made less than 7 days prior to arrival, the same shall be paid in full at time of booking.
All reservations must be paid in full before the Check In date.
For cancellations, the following amounts shall be charged:
- Up to 30 days before check-in date: 30% of the contracted services.
- Between 30 and 7 days before check-in date: 60% of the contracted services.
- Between 6 days and at the time of check-in: 100% of the contracted services.
The No Show will take place when the passenger is not present at the hotel before 12 am following the date of Check-in.
In this case 100% of the contracted services will be charged.
All children under 3 years of age do not pay accommodation, they will only pay extra charges during the stay.
We do not have babysitters.
Check-In: from 2:00 pm
Check-Out: until 10:00 am
Av. Corrientes 550, 7th Floor, Dept “A”
(C1043AAR), Cap. Fed.
Tel / Fax: + 54 (11) 5217-6719 / 20
Ruta 11, km 22,
(9405) El Calafate,
Santa Cruz, Argentina
Tel: +54 (2902) 497-503 / 793